Solving a conflict is hard, whether it is in the workplace or just a disagreement you have had with your life partner. Whenever you are in conflict with someone, there’s a game changer you have to consider, and it’s your attitude. Here are some tips that might help you handle such tricky situations.
To solve a problem, you have to try to understand the other person’s perspective, too. You have to be able to look at the situation with his or her eyes. Try to unplug and realize whether you really are upset or not. You might be surprised when you analyze the reason for the conflict rationally – it might not matter to you at all.
Zooming out will give you the opportunity to identify and focus on the real issue.
Avoid habits or behaviors that could add some fuel to the fire
You know those people who start criticizing you for every little bad thing you’ve done in the past even if those events have nothing in common with the current conflict? Try not to be one of those people. Don’t be hostile and avoid shutting down the reasons presented by the other individual. Do not become defensive, because it is not all about you.
If you know you have done something that has ticked the other person off, the last thing you might want to do is lie to them or avoid owning up to your behavior. Being responsible is a sign of trust and integrity — it doesn’t mean that what you are doing is letting your guard down in front of that individual.
Understand that you have control only on yourself
Despite the many hours you might have spent in someone’s company, you can’t expect them to behave some way or the other if there is no trust between the two of you. That’s why it is a good idea to take everything with a grain of salt, especially when it comes to coworkers, and realize that you can expect anything from anyone.
Being slightly detached will help you gain a healthy perspective. To avoid miscommunications, present your ideas clearly and make sure that the other person actually gets where you are coming from. It’s often that conflicts are the results of talks that never happened and that were necessary to solve issues unspoken of.
Being able to forgive is another thing you can do, as the one who has control over his or her reactions.